Shipping policy
Thank you for visiting and shopping at https://billyjing.com/. Following are the terms and conditions that constitute our Shipping Policy.
Processing Time
Orders are verified, quality-checked, and packaged within 1-3 business days after placement. High order volumes may lead to slight delays. In such cases, we will reach out to you via email or phone.
Shipping Times
Shipping time is the period from when your order leaves our fulfillment center to when it arrives at your destination.
- Standard Delivery: 4-8business days
- Expedited Delivery: 2-5business days
Estimated total delivery time
- Standard total delivery time: 5-11 business days
- The total delivery time for expedited delivery: 3-8 business days
Shipping Rates & Delivery Estimates
Shipping is available to Australia, Canada, the United States, and Worldwide.
Order Total | Standard Shipping | Expedited Shipping |
---|---|---|
$75 and above | Free | $10 |
$0 - $74.99 | $5 | $10 |
Note: Delivery delays may occasionally occur due to unforeseen circumstances.
Shipment Confirmation & Order Tracking
Once your order ships, a Shipment Confirmation email with a tracking number will be sent to you. Tracking information becomes active within 24 hours.
Damages
Billyjing is not responsible for products damaged or lost during shipping. If your order arrives damaged, please contact the carrier directly to file a claim and keep all packaging materials.
Shipment confirmation & Order tracking:
You will receive a Shipment Confirmation email once your order contains your tracking number(s). The tracking number will be active within 24 hours.
Damages:
https://billyjing.com/ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us:
If you have any questions regarding our Shipping Policy, please feel free to reach out:
E-mail: [email protected]